The State Authorization Unit of the University of North Carolina System Office serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy (PDF) and submit their complaint using the online complaint form at
https://www.northcarolina.edu/post-secondary-education-complaints/
For more information contact:
North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
(919) 962-4550
To file a complaint with the Consumer Protection Division of the North Carolina Department of
Justice, please visit The State Attorney General’s web page at:
https://ncdoj.gov/complaint–assistance/consumer–complaints/.
North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call
(919) 716-6000. En Espanol (919) 716-0058.
If you choose to mail a complaint, please use the following address:
Consumer Protection Division
Attorney General’s OfficeMail Service Center 9001
Raleigh, NC 27699-9001